Get Help Using Our Software
There are three ways to get help:
- Forums. Please feel free to join in the conversation at our Support Forums. You can post help questions here and we and/or the Kirix Strata™ community will respond to you promptly.
- Documentation. You can take a look at our online documentation.
- Email. Send us an email to support at kirix.com. We'll make every attempt to respond to your request within 1 business day.
Send Us Bug Reports and Feedback
We really appreciate any bug reports or other feedback about the software. Send an email to support at kirix.com to submit your report directly to the Kirix development team.
Ask a Sales Question
If you have any sales questions, need help with ordering or activating the software, please send us an email at sales at kirix.com and we'll do our best to reply within 1 business day.
Do You Have a Media or Press Inquiry?
For all press-related inquiries, please send us an email at press at kirix.com. Thanks very much for your interest, we're always happy to chat or provide a webcast demonstration. In addition, you can get further information, including images to use for articles, at our press page.
Other Ways to Reach Us
Thanks for stopping by the Kirix website. You can contact us at:
Kirix Research, LLC
P.O. Box 1111
Elmhurst, IL 60126