Contact Us

Get Help Using Our Software

There are three ways to get help:

  1. Forums.  Please feel free to join in the conversation at our Support Forums.  You can post help questions here and we and/or the Kirix Strataâ„¢ community will respond to you promptly.
  2. Documentation.  You can take a look at our online documentation.
  3. Email.  Send us an email to support at  We'll make every attempt to respond to your request within 1 business day.

Send Us Bug Reports and Feedback

We really appreciate any bug reports or other feedback about the software.  Follow this link and you can submit your report directly to the Kirix development team.

Ask a Sales Question

If you have any sales questions, need help with ordering or activating the software, please send us an email at sales at and we'll do our best to reply within 1 business day.

Do You Have a Media or Press Inquiry?

For all press-related inquiries, please send us an email at press at  Thanks very much for your interest, we're always happy to chat or provide a webcast demonstration.  In addition, you can get further information, including images to use for articles, at our press page.  

Other Ways to Reach Us

Thanks for stopping by the Kirix website. You can contact us at:

Kirix Research, LLC
P.O. Box 1111
Elmhurst, IL 60126


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